FREQUENTLY ASKED QUESTIONS

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GETTING STARTED

What is a Dedicated Remote Expert??

A Dedicated Remote Expert refers to a highly skilled professional who works remotely, providing specialized services to a business on a full-time or part-time basis. Unlike freelancers who might juggle multiple clients, a dedicated remote expert focuses exclusively on the tasks and projects of one company during their contracted hours.

How would I know if hiring Remote Expert is within my budget?

To effectively gauge this, consider your ability to sustainably employ an individual for a period of at least six months to a year. If your business has a track record of over five years and maintains consistent six-figure annual revenue, you are likely well-equipped to engage a Dedicated Remote Assistant.

Should you remain uncertain, feel free to reach out to us for a complimentary consultation via our Inquiry page. We are available to address any questions or hesitations you may have.

Additionally, you can explore our pricing tab for further details.

How many hours per week does my Remote Expert work?

Your Remote Expert works full-time, which is 40 hours per week. Their schedule is flexible and can be adjusted to start at the time you prefer

RECRUITMENT & HIRING

Does my Dedicated Remote Expert speaks English fluently?

Most of our Remote Experts are from the Philippines, where English is widely spoken and taught in schools. Each expert undergoes a rigorous selection process, including a language proficiency assessment, to ensure their communication skills meet our high standards.

Can I conduct an interview with the candidate selected for me?

We thoroughly vet our experts to ensure high standards of service, so you don't need to conduct initial interviews. During the first meeting, you'll have the chance to interview the candidate and assign a brief task to confirm they meet your needs. If they're not the right fit, we'll quickly provide an alternative.

Will my Remote Expert will work in my specific time zone?

Yes, you can set the working hours for your Remote Assistant. They can accommodate various time zones and work early mornings if needed. For a full-time subscription, your assistant will work 8 hours per day, 5 days a week.

After I finalized hiring my Remote Expert, how soon can they start?

After your consultation, sourcing a remote expert takes about 2 weeks. Once candidates are selected and interviewed, please allow at least 2 additional days for administrative tasks, including payment processing, signing the Memorandum of Understanding, and initial training.

ONBOARDING AND MANAGING YOUR REMOTE EXPERT

It’s my first time hiring a Remote Expert, do you have an onboarding process?

Yes, we have a comprehensive onboarding process for hiring Remote Experts.

What is your Onboarding Process?

Our onboarding process for Remote Experts includes the following steps:

Introduction and Orientation: We provide an overview of your business, the role, and the expectations for the Remote Expert.
Administrative Setup: This includes completing necessary paperwork, such as the Memorandum of Understanding, and processing payments.
Training: We conduct initial training to familiarize the Remote Expert with your specific systems, tools, and processes.
Integration: The Remote Expert begins working with you, following your set schedule and requirements, while we ensure ongoing support and address any initial questions or adjustments.
Feedback and Adjustment: We gather feedback to ensure the Remote Expert is meeting your expectations and make any necessary adjustments.

What is your hiring guarantee?

We offer a 90-day guarantee for talent placement. If the new hire does not meet your expectations at any time during the first 90 days, we will provide unlimited replacements at no extra charge.

What is your guarantee for GHL tasks?

We ensure all tasks are completed accurately and efficiently, meeting the highest standards of quality and effectiveness.

PRICING AND FEES

Why do you have different prices for each expert?

Our pricing varies by expert to reflect their specialized skills, experience, and the complexity of their roles. Each expert brings unique expertise tailored to specific business needs, and their fees are set accordingly to ensure you receive the highest level of service and value for your investment.

What is the Cost Structure?

STAFFING SOLUTION:
To start the Expert acquisition process, we require a $500 deposit. This deposit is refundable if you cancel the project or will be credited toward the recruitment fee once a candidate is placed. Our recruitment fee is 35% of the candidate’s estimated first-year salary. For example, if a candidate’s annual salary is $9,600, our fee would be $3,360. This is a one-time charge with no additional costs for ongoing employment.
MONTHLY SOLUTION:
We set a standard pricing for each expert since you did not opt for a yearly subscription. Please check our pricing tab for details.
Onboarding Fee: $500 (non-refundable, one-time payment per subscription).

BRIDGING THE GAP VIRTUALLY, EFFECTIVELY, AND EFFICIENTLY

Our highly skilled virtual experts streamline your workload, providing reliable and affordable remote support for businesses and individuals worldwide.

Drive Business Growth with Virtual Support: Choose Metaminds Expert Today.

Virtual Expert Made Simple: Streamline Your Workload Today!

Professional Remote Expert Tailored to Your Unique Needs

At MetaMinds Expert, our remote experts deliver top-notch support from anywhere. They integrate seamlessly into your team, managing tasks like administration, customer service, data entry, and research. Enjoy the flexibility and cost-effectiveness of our services while maintaining high productivity and efficiency. Partner with us to enhance your team and focus on growing your business.